We are happy to announce a new feature that will help you keep track of suspicious behaviors, and prevent repetitive fraud. Mark orders as suspicious, alerting you to collect more information from the customer (for dispute purposes).
Online ordering and eCommerce are growing and becoming a main revenue stream for brick and mortar businesses, especially restaurants, and especially in this COVID-19 era. But with the growth of eCommerce usage, there is also a growth in online frauds - in cards, not present transactions.
Every restaurant owner knows the feeling of preparing a large delivery order only to find out that the customer used a stolen card, and the payment was charged back. And if it worked for the thieves once, they will do it again and again -- and again.
Fraudulent orders and chargebacks are growing exponentially alongside eCommerce growth and we are here to help fight them!
We are happy to announce a new feature that will help you keep track of suspicious behaviors, and prevent repetitive fraud. By automatically marking orders as suspicious, we will alert you to collect more information from the customer (for dispute purposes), and even block customers according to details such as phone numbers and delivery addresses.
In addition, today we are launching the ”Fraud Prevention Network”, basically enabling all of our partners to help each other and use the power of the network. Every time a restaurant reports a fraud, they will be able to share it and help other restaurants in the Appfront network to protect themselves and others from these criminals.
Helping the ecosystem, and learning from the network can give restaurants more power in fighting back!
This, along with other related features coming soon, will help all our partners reduce friction, time, and revenue loss related to fraudulent orders.
Some business do better some less during the holiday season. All of them can can crash it with a good gift card promotion. It's just about the time to get in on the Gift Card Game
It's already been tested and approved as successful by market leaders, so why are you waiting for? Launched by Panera Bread, whose Unlimited Sip Club entitles the guest to unlimited beverages for $10.99 a month, and Taco Bell, whose limited-run Taco Lover’s Pass offered a taco a day for $10.
UpSells A.I. - an automatic upsell mechanism that will automatically suggest to your guests the one (or more) thing they really want just before checking out and placing their order.