Loyalty, Rewards & CRM

They Come Everyday.
Cherish Them.
From the First Time.

Restaurants loyalty first platform made to make your regulars feel like regulars even when you scale.

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Loyalty All-in-One Suite. Sweet.

Personal Event Based Rewards

Today was her 3rd visit, tomorrow it's his birthday, with Appfront Lifecycle Campaigns you wouldn't miss a single chance to show them how much you care by giving them a personalized reward.

Personal Loyalty Dashboard

Your customers can always go to their in-app loyalty dashboard and check for coupons or to use or buy new ones with points.
If they don't check they will be surprised with coupon offers in the checkout, sweetening the deal.

From Cash-Back to Fully Blown Points Bank Rewards

Match the right loyalty path for your restaurant. Choose to offer a simple cash-back for money spent, count visits with the well-known punch card system or go all-in with a point system allowing your customers to buy the coupons they like the most with the points they have collected.

Email, SMS & Push - Notification Campaigns

Reach any customer with the right channel, choose how to notify each customer about their reward, add images, clear description, then track conversions to verify that your rewards are a treat and not an annoyance.

Loyalty Program Setup

Simple Choice plus
a Myriad of Options.

Setting a loyalty program can get messy and complicated. We simplified it by letting you first choose a main path like Point Bank or Cashback that will run for a long period. Then, at your time create dynamic loyalty modules like signup gift and visits or money spent based coupons by combining a reward and a manual or auto-trigger.

Choosing Point Bank or Cashback

Lower retargeting marketing costs by making it a non-zero sum game that invests back in returning customers.
Cash-back Program lets you define the return amount tiers (e.g. $5 return for the first $100 spent and 10$ after reaching $200).
Point Bank is taking it to the next level and let your customers collect points for every purchase and then buy the coupons that they like.

Campaign Triggers

Triggers answer the questions of when and why customers receive a reward. You can define an Auto-Trigger based on registration event, birthday, money spent amount, the number of orders made and more or a Revive Campaign that tries to win back customers who have not visited for a while. Either choose a Manual Trigger to compensate a customer, start a holiday campaign or any other marketing event.

Coupons, Rewards, Gifts, you Name it.

Dynamically decide how to reward your loyal customers, greet your new ones and compensate when something went wrong with plenty of reward options:

  • BOGO - buy one get one (with options for each step)
  • Combo Discount- buy specific items combined and get a discount
  • Whole Menu Discount
  • Whole Menu Discount with an item bought condition
  • Whole Menu Discount with an item order amount condition
  • Specific items Discount
  • Free Delivery with and w/o a condition
  • And more!

Plus all discounts can be a percentage or a fixed amount.

POS Loyalty Integration

Regardless of how order has been made e.g. from the app, ordering website or directly from the restaurant, Appfront Loyalty POS integration takes every purchase into account and assures that customers can enjoy their rewards.

Launching Campaigns

The Unexpected Moment is Always the Sweeter.

Surprise & delight your customers by combining a Campaign Trigger and a reward. A Campaign Trigger determines when to publish the campaign, whether it's manual, scheduled or automatic - by collecting events like buying your signature pizza for the 4th time or their first delivery order. Now just set the reward, with a condition and free items or discount, e.g. free coffee when buying a croissant. Surprise! 🎉

Points Bank Coupons

With Points Bank Coupons, users can trade points for gifts and discounts. Allow your customers to get the gift that they like or see how many points they have left to collect to have it.

Conditional Rewards

Juice things up by combining one, two, three or even four items into one sweet reward. Use Appfront Campaign Manager to automatically generate a Reward Redeem Flow according to the reward's specified free and conditional items. For example, offer to buy two pizzas with two toppings and give away a free drink & dessert.

Redeem Before and While Ordering

You've built a fabulous reward and you don't want loyalty members to miss it. Although they can find it in the rewards section or loyalty profile view within the app, they don't have to. When adding items to order, in the checkout, a list of matching conditional rewards will be instantly displayed, offering gifts and discounts available for redeeming.


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