Appfront’s new functionality will inform the restaurant of customer arrivals through your branded native mobile app. No calling and no back and forth phone calls, just a simple one click “I’m Here!” button. Your guests will love the one-click versus trying to call into a busy restaurant.
How does it work exactly ?
This new feature sends real-time arrival alerts to your kitchen display system (KDS) and/or sends a ticket to print in your restaurant with the customer information to enhance the customer experience, saving time, money and increasing customer expectations!
Receive alert of customer arrival and be able to drop a customer's order to them the moment they arrive.
Reduce wasted meals: Improve food freshness by firing orders and/or menu items around a customer's expected arrival time.
An example of a web order flow with the SMS check-in:
We ARE HERE! - in case you have any questions and want to learn more about Appfront's "I'm here" feature or anything else!
We are excited to announce that we have partnered with Valutec to provide all Appfront’s customers with branded physical gift cards. Yeah, the kind that goes into your wallet :)
We are happy to announce a new feature that will help you keep track of suspicious behaviors, and prevent repetitive fraud. Mark orders as suspicious, alerting you to collect more information from the customer (for dispute purposes).
Here at Appfront we believe that the more a customer is involved in the preparation process of their order, the more likely he or she will be satisfied with the overall ordering experience.