Appfront’s new functionality will be able to inform the restaurant of customer arrivals through a branded native mobile app. Eliminating the need for phone calls with just a simple click, the “I’m Here!” button will save time and money.
This new feature sends real-time arrival alerts to your kitchen display system (KDS) and/or sends a ticket to print in your restaurant with the customer information to enhance the customer experience, saving time, money and increasing customer expectations!
Receive alert of customer arrival and be able to drop a customer's order to them the moment they arrive.
Reduce wasted meals: Improve food freshness by firing orders and/or menu items around a customer's expected arrival time. An example of a web order flow with the SMS check-in:
We ARE HERE! - in case you have any questions and want to learn more about Appfront's "I'm here" feature or anything else!
It is important to understand the different stages a customer goes through while interacting with a restaurant. By focusing on CLV, restaurant owners can make better decisions that can lead to an improved customer experience.
By adopting in-app ordering, restaurant operators can take control of their revenue streams and reduce their reliance on third-party services. In doing so, they can introduce custom surcharges for delivery or fixed costs, which can help improve profitability.
Our new knowledge center is a centralized platform that provides users with easy access to learning resources. These tools provide a structured approach to support customers on their Appfront journey.