UpSells A.I.: The Game-Changing Tool for Boosting Sales

UpSells A.I. is an automatic cross-sell and upsell mechanism that uses predictive analysis to auto-suggest additional products or services to guests.

March 8, 2022

UpSells A.I. is an automatic cross-sell and upsell mechanism that uses predictive analysis to auto-suggest additional products or services to guests.

Think about the best member of your waitstaff. You know, the one who intuitively knows which sides go best with what entree, which drinks are the most popular, which appetizers to order two of, the server whose dessert sales triple anyone else’s  — basically, the one who always manages to upsell successfully.

And let’s face it, that opportunity to upsell on transaction is what’s been missing from online ordering, on- and especially off-premises. While it would be great to have a hologram of that amazing member of your team pop up every time someone clicks on your restaurant to order dinner, technology isn’t quite there yet.

But there is a technology that can virtually upsell on every online order, and it’s just as personalized and curated as an in-person recommendation.

Meet our latest product: UpSells A.I., an automatic upsell mechanism that will automatically suggest to your guests the one (or more) menu item they'll likely actually  want to purchase, just before checking out and placing their order.

UpSells A.I. is an automatic process built on a proprietary algorithm that pushes suggestive selling to customers on any transaction as they’re placing their order - and most importantly, it does so personally. It’s all based on preferences, purchase history, and similar customers' purchase behaviors. The algorithm learns and becomes more precise with every transaction made in the system. If guests at your multiunit burger concept often order a double milkshake to go with their cheeseburger, UpSells A.I. will recommend the shake to your guest. If garlic knots are popular with guests who also order mozzarella sticks at your pizza restaurant, UpSells A.I. will suggest the garlicky goods.

And let’s say your guests often add cheese fries to your best-selling sandwich — and your AOV increases by 15% when that happens. The more data collected, the higher the transactions, the better results from the algorithm.

UpSells A.I. Features & Benefits:

  • Increased sales
  • Higher average tickets
  • Replaces the server in dine-in mode using a QR code

UpSells A.I. FAQs:

Which service model is this best for? (full, quick, fast-casual, fine, etc):

  • All, since the module is running on online ordering (web or mobile app)  

What requirements need to be in place for this work?

  • Basically nothing! Just use Appfront online ordering. UpSells A.I. is already built in and can accommodate any POS. Plus, it can be enabled in just seconds.

Looking to increase the value of your online orders in a clever, curated way that feels more like a friendly recommendation and less like an aggressive sales pitch? Then UpSells A.I. is for you. Get in touch with our team to learn more today.

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