"No contact" Delivery on your Online Ordering Platform

March 18, 2020

Understanding that It is critical to give your customers the assurance that you can accommodate their delivery needs while also keeping everyone involved safe and protected, we launched a “no contact” delivery option on our platform to support you and your customers’ no-contact relationship.

The coronavirus is here — unfortunately it looks like it’s here for a while. No one knows when things will be back to normal, but we all need to adapt to this situation and understand that things are going to be different for a while. The hospitality industry is probably one of the ecosystems that will be most greatly affected, with less people going out.


Many states have already announced “take out” and “delivery” ONLY policies. The rest of the country is probably not too far behind. It doesn’t mean we need to just sit back and do nothing. It only means that we need to think outside the box to serve our customers and at the same time ensure their safety and protection!


The key aspect to surviving this period is to shift your business to online-only — meaning 100% of orders will be placed online!  This is the time to start thinking like an online business, like Amazon. Marketing should focus on online advertisements (since less people are outside), finding your customers online and reminding them that you are open for pickups and deliveries and have their health and protection as a top priority. It’s time to start building your online community.


The right toolbox for communicating with your customers is key to building your community and keeping your customers updated and rewarded.


Understanding that It is critical to give your customers the assurance that you can accommodate their delivery needs while also keeping everyone involved safe and protected, we launched a “no contact” delivery option on our platform to support you and your customers’ no-contact relationship.




Along with our 3rd party delivery partners (Doordash & Postmates) we can support any locations who want to expand their delivery coverage — and to do it safely.


During this period of uncertainty, we will keep introducing ever more ways to better engage with your customers online, build a community that will help you overcome (and even thrive in) this time of flux, and maintain the protection and safety of your workers and customers.


Finally, in order to help restaurants overcome this period, we decided to offer a special discount. Our mission is to help restaurants succeed, because when you succeed we do as well.


We’re here to help if you have any questions or suggestions.

Appfront


* Feel free to Forward this link to anyone you know who is in need of zero-contact online ordering and we will do whatever it takes to get them fully online ASAP.


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