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Understanding that It is critical to give your customers the assurance that you can accommodate their delivery needs while also keeping everyone involved safe and protected, we launched a “no contact” delivery option on our platform to support you and your customers’ no-contact relationship.
The coronavirus is here — unfortunately it looks like it’s here for a while. No one knows when things will be back to normal, but we all need to adapt to this situation and understand that things are going to be different for a while. The hospitality industry is probably one of the ecosystems that will be most greatly affected, with less people going out.
Many states have already announced “take out” and “delivery” ONLY policies. The rest of the country is probably not too far behind. It doesn’t mean we need to just sit back and do nothing. It only means that we need to think outside the box to serve our customers and at the same time ensure their safety and protection!
The key aspect to surviving this period is to shift your business to online-only — meaning 100% of orders will be placed online! This is the time to start thinking like an online business, like Amazon. Marketing should focus on online advertisements (since less people are outside), finding your customers online and reminding them that you are open for pickups and deliveries and have their health and protection as a top priority. It’s time to start building your online community.
The right toolbox for communicating with your customers is key to building your community and keeping your customers updated and rewarded.
Understanding that It is critical to give your customers the assurance that you can accommodate their delivery needs while also keeping everyone involved safe and protected, we launched a “no contact” delivery option on our platform to support you and your customers’ no-contact relationship.
Along with our 3rd party delivery partners (Doordash & Postmates) we can support any locations who want to expand their delivery coverage — and to do it safely.
During this period of uncertainty, we will keep introducing ever more ways to better engage with your customers online, build a community that will help you overcome (and even thrive in) this time of flux, and maintain the protection and safety of your workers and customers.
Finally, in order to help restaurants overcome this period, we decided to offer a special discount. Our mission is to help restaurants succeed, because when you succeed we do as well.
We’re here to help if you have any questions or suggestions.
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* Feel free to Forward this link to anyone you know who is in need of zero-contact online ordering and we will do whatever it takes to get them fully online ASAP.
(To learn more about ways you can better engage with your customers online - sign up to our newsletter!)
Our chefs are cooking a specials deal for you.
Check your email - One of reps will get back to you asap to schedule a demo.
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Some business do better some less during the holiday season. All of them can can crash it with a good gift card promotion. It's just about the time to get in on the Gift Card Game
It's already been tested and approved as successful by market leaders, so why are you waiting for? Launched by Panera Bread, whose Unlimited Sip Club entitles the guest to unlimited beverages for $10.99 a month, and Taco Bell, whose limited-run Taco Lover’s Pass offered a taco a day for $10.
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UpSells A.I. - an automatic upsell mechanism that will automatically suggest to your guests the one (or more) thing they really want just before checking out and placing their order.