As restaurants are hit with Covid-19, digital presence is now more crucial than ever for your restaurant business. Customers no longer pass by their favorite restaurants while going from home to work and back.
They don’t see you and they don’t see your brand. And on a longer term basis your brand and their awareness (aka - brand awareness) is being eroded.
As customers shift to online ordering, now is more crucial than ever to have your own branded digital presence.
It is no longer enough to appear on a 3rd party online ordering platform, or a cookie-cutter designed online ordering system.
Here at Appfront we believe that you must delight your customers in their online experience, just as you would have delighted them when they visited your restaurant physically.
An average person picks up his or her phone 58 times a day, spending roughly 3 hours and 15 minutes per day looking at their phones - and this is on a working day. Nowadays with people staying at home this figure may double. As a restaurant brand owner - you want to be there when it happens.
Part of the online experience Appfront’s platform provides is a branded mobile app with a tailor made design for your own brand. This way, when one of your customers with an app installed picks up his or her phone, they immediately become aware of your brand - which may lead them to make an order.
Your branded mobile app will have seamless order experience via native mobile apps on Android & iPhone, including rewards updates with push notifications, ordering ahead, redeeming points, curb-side and no-contact delivery.
With our CRM, loyalty programs and point system you will be able to drive even more orders to your restaurant online, while allowing your customers to order physically with a QR code the next time (hopefully soon) they will be able to attend your location(s) physically once again.
No other platform will provide you with such a closely integrated solution.
See an example of a mobile experience of one of our client’s online ordering website and app
What our customers’ customers are saying:
We are happy to announce a new feature that will help you keep track of suspicious behaviors, and prevent repetitive fraud. Mark orders as suspicious, alerting you to collect more information from the customer (for dispute purposes).
Here at Appfront we believe that the more a customer is involved in the preparation process of their order, the more likely he or she will be satisfied with the overall ordering experience.
Appfront Local Drop is a great solution for restaurants to overcome the current unique situation during this pandemic. Customers don’t need to visit the stores physically while allowing restaurants discovering and servicing new "virtual" locations.